Labor Rates and Service Information

Tricom provides Apple Authorized sales and service to all of Rhode Island,  Southeastern Massachusetts and Eastern Connecticut.

Level 1 Onsite (Setup, Installation and Training)

Level 1 Onsite (Setup, Installation) XpressTech

Level 2 Onsite (Service, Networking, Programming...)

Level 2 Onsite (Emergency service) XpressTech

$125.00

$155.00

$205.00

$175.00

Per Hour

Schools and Non Profit Organizations   

Standard Business (Professional)   

Shipping both ways - Including Box - Ground

Shipping both ways - Including Box - Overnight

$95.00

$95.00

$250.00

Per Hour

XpressTech (Express Service)

$175.00

Ship your repair to us

Ship your repair to us from anywhere in the United States

Tricom will over night the appropriate with postage paid for shipment of computer to us.

Courier Service

Let us pickup and deliver the computer for you.

Pickup and Delivery Standard (coverage area)

Pickup and Delivery Xpress (coverage area)

$145.00

$225.00

Our courier service will pickup your computer and return it when complete.  See coverage area for availability.  To avoid additional service charges and delays,  computer must be ready for pickup and disconnected from printers,  network and all additional hardware.

This service is in addition to our Standard and Express rates listed above.  However,  all onsite charges are waived.

All onsite services, except our courier service, includes a $65.00 onsite charge.

However,  onsite services of more then 5 hours will waive the onsite fee.

$125.00